Travel Leaders / Columbia Basin Travel is the most respected supplier of travel management services in Eastern Washington. We achieved this status by combining competitive pricing with outstanding customer service. Our leading-edge technologies and certified corporate travel professionals work in tandem to deliver the right solution at the right price. We serve as an advocate for you with vendors and the travel industry as a whole. We are committed to meeting the challenges of technology, management, and industry changes as a team. We believe that successful travel programs begin with that team approach; listening to our customers and using the formidable worldwide resources available to our agency to achieve success. Core Values: Integrity - Nothing is more important Value - We spend your money as if it were our own Trust - No relationship can succeed without it Customer Focused - You are the reason for the success of our business. All our efforts revolve around meeting your needs and exceeding your expectations. Advocacy - We constantly look out for your interests when reviewing your program or working with vendors on your behalf. Travel Leaders / Columbia Basin Travel was established in 1983 by company president, Sondra Wilson. Since then, we have grown to be the largest travel management company in the Tri-Cities and eastern Washington area. We believe our success is measured by our ability to listen and anticipate the fundamental needs and expectations of our customers, reacting efficiently and proactively to every circumstance. Our award winning agency has invested in our award winning travel professionals. They are certified as corporate travel consultants and have extensive expertise in international as well as domestic travel destinations, routings, and fares. We can provide assistance with passport and visa documentation, travel advisories, and exclusive international pricing. Travel Leaders / Columbia Basin Travel has 24 hour emergency travel assistance for all our corporate travelers. We offer around the clock service to ensure your travelers are well provided for - while we work to ensure that your company policies are enforced and your investment is protected. We welcome the opportunity to assist you with your corporate travel needs. If you are a single traveler or a large corporation - we want to be your trusted travel advocate.