Incentive Travel
Bill Wolfington
Owner of Incentive Travel

Incentive Travel

Business Travel Management, Rapid City, MI
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Incentive group or conference management specialist

It was 1999 and it all started when I was called by a Travel Agency owner about assisting on a trip overseas with a large group of travelers. I jumped at the new opportunity, although I had no clue what I was doing! After 3 years of "on-the-job training" I knew this would be my new career path, so my wife and I decided to purchase the company. A scary time, but anything worthwhile always comes with a bit of fear.

We started slow and decided that groups would be our specialty. The first major group trip was to Maui with 275 people our first year. We learned a LOT!!! We also made some lifelong friends and earned a client that has been with us for 20 years now. We look at each group as a relationship building opportunity. Every attendee is treated as if they were the only people on the trip, which makes them feel special. 

During the past 20 years, we have been Blessed to assist groups as small as 30 people to as large as 1,000. From Puerto Rica to Fiji, Sydney, Singapore, Bali and Costa Rica. We have taken people too many exotic destinations, not only once but several times. Whether it's a southern Caribbean cruise or a beach get away to Grand Cayman, we can do it.

In 2020, Incentive Travel started to grow even further by adding the following affiliations:

1. ARC accredited.
2. Certified to offer Allianz Travel insurance.
3. Added Sabre Red 360 GDS.
4. Partnered with Travel Leaders Network.
5. Added a Group Air Specialist to arrange all air travel in house.
6. Partnered with a Tzell travel provider.
6. Added specialties to our resources such as Hawaii and Kauai destination specialists along with being a Fiji Travel specialist ...and more to come.

Our goal is not to simply make you and your travelers happy; it is our goal to Amaze you with exceptional attention to detail and a seamless experience. Whether we are behind the scenes or alongside you, our goal is to make YOU shine. While most travel agencies focus their efforts on the individual vacation experience, we are unique in that we have built a thriving business in the GROUP market, focusing on corporate meetings and incentive reward travel to exotic destinations.

With 23 years' experience now, I can honestly say there is no greater sense of accomplishment than to see the joy on people's faces after they experience the trip of a lifetime! We would love to help your company create a memorable trip. Incentive Travel is a smaller company, but we deliver HUGE results.


Seamless performance with a large group!
You would think taking care of a group of 1,000 passengers with hundreds of deviations would be a difficult task, but not when working with Bill Wolfington at Incentive Travel. His expertise and knowledge of the group requirements, expectations as well as the destinations the group was traveling to, made it a joy and seamless to work with him. Not only did he cater to the needs of his clients but also understood the needs of the airline. I am looking forward to working with Bill again for his future groups. Marie Y, FIji Airways
Spectacular once again!
Bill & Laura, We wanted to take a moment to thank you for your hard work in planning the incentive trip. We had a wonderful time and, as always, you do a fantastic job of making sure every detail is covered. We always enjoy seeing you and wish you a wonderful year ahead. All the best to you and your family. Randy, D, Palm Desert CA
Passport problem solved thanks to you!
Bill, thanks also for going the extra mile for Shari and I and resolving our passport issues. I know with 460 people arriving it was a crazy time at the pier/ship, but you went far above the call of duty and made our trip a success!!!! Tom & Shari, W, Los Angeles CA
Over the top!
Billy boy, you nailed it! Great, Great job. The feedback from my dealers has been over the top. Given the short fuse (time I gave you to put this all together) it was especially impressive. It was great to see you and Laura. Please thank her for me, she was awesome. Don, R, Phoenix AZ
Huge Thank you!
Bill & Laura, I just wanted to say a HUGE thank you! This was the first incentive trip I have been on with Incentive Travel, and this was probably the best vacation I have ever been on in terms of how smoothly everything went and how well executed everything was. All of my customers felt the same way. So a HUGE thanks to you and your entire team. Julia, B, San Diego Ca.
Amazing trip!
Bill, I just wanted to drop you a note to tell you what a wonderful time Brian and I (and everyone else!) had on the trip. I am just so impressed with how seamlessly put together the whole trip was! We could really see how much time and effort went into all the planning for such a large group of people traveling together. And not only was the planning well thought out it was obviously executed very smoothly. We really couldn't have asked for better hospitality. Bill, you and Laura made all your careful work look effortless! Thank you so much for answering all of our questions and taking such good care of us. " Joni, G, Albuquerque New Mexico


Industries We Serve:
Technology We Use:
Service Level:
  • Full Service
We Are:
  • Veteran Owned
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Incentive Travel
12630 Bussa Road
Rapid City, MI
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