Travel Leaders is one of Indiana’s largest independently owned travel management companies and is a certified WBE (Women Business Enterprise) with the State of Indiana and the City of Indianapolis. Our custom programs provide each client a proactive and dedicated team comprised of an account manager, assigned agents, and online booking support agents. These team members make the necessary decisions that lead to positive traveler experiences and superior program outcomes.
Our account managers provide travel policy reviews, industry updates, proactive supplier and contract negotiations, ROI analysis, duty of care consulting, and travel policy implementation. We monitor and manage non-refundable tickets, assistance with obtaining missed frequent flyer points, and advocacy when issues occur. In addition, we schedule account review visits to achieve our client’s goals and continuous program improvement.
Our business travel agents, all of whom have at least ten years of experience in business travel support, provide personal service to all clients. We have a specialized team in international travel to create cost-effective and seamless trips across the globe. They advise on entry requirements, assist with obtaining Visas and provide cultural and business protocol.
One phone call, answered in real-time, will connect you with an agent who understands your company’s policies and your individual needs by providing timely flight notifications, after-hours support, and options to purchase annual travel insurance policies. Our offices also offer corporate meetings, incentives, conferences, and vacation travel expertise. These are just some of the services and resources provided to our clients. Over 30+ years in business travel have given us the depth of knowledge to provide continuous enhancements to our clients. We take pride in our ability to exceed client expectations consistently.
For additional information and a custom proposal, don’t hesitate to contact us today.